Shipping Policy
Order Processing Time: Orders at ALIAUM Boutique are typically processed and dispatched within 7-10 business days from the date of purchase. Please note that this excludes weekends and holidays. During peak seasons or promotional events, processing times may be slightly extended.
Domestic orders are shipped via Delhivery, and international orders are shipped via [International Carrier]. For international shipping, orders are also processed and dispatched within 7-10 business days. Please allow an additional 7-10 days for delivery once your international order has been dispatched. Shipping times may vary depending on the destination.
Shipping Rates: Shipping rates are calculated during the checkout process based on the weight, size, and destination of your order. We offer various shipping options to choose from, allowing you to select the one that best fits your needs.
Domestic and International Shipping: ALIAUM Boutique proudly offers both domestic and international shipping options. Domestic orders are shipped via Delhivery, and international orders are shipped via [International Carrier]. Shipping times may vary depending on the destination and the selected shipping method.
Order Tracking: Upon the shipment of your order, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor the status and location of your package. You can track your order by entering the provided tracking number on our website or the carrier's website.
Shipping Delays: While we strive to ensure timely delivery, unforeseen circumstances such as extreme weather conditions, customs delays, or other issues may lead to shipping delays. If your order is experiencing a significant delay, we will promptly inform you and provide updates on its status.
Shipping Address: Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. ALIAUM Boutique is not liable for orders shipped to incorrectly provided addresses.
Shipping Confirmation: A shipping confirmation email will be sent to the email address provided during checkout once your order has been dispatched. This email will contain your tracking number and a link to monitor the shipment's progress.
Lost or Stolen Packages: ALIAUM Boutique is not responsible for lost or stolen packages. If you suspect your package is lost or stolen, please contact the carrier directly to initiate a claim. We will assist you by providing relevant information for the claims process.
Returns Due to Shipping Issues: If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange for reshipment. Additional shipping charges may apply.
Contact Us: If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our customer service team at ALIAUM Boutique.